Servers are required to constantly juggle multiple priorities on a minute-by-minute basis. Continually reevaluating what is the most urgent guest need and how to address other needs efficiently to prevent anticipatable needs from becoming urgent. Our guests, managers, and co-workers determine our priorities. All three of these groups have no problems speaking up and letting […]
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Tag Archives | waitress
Foodie Fridays: Salmon Species
Salmon is one of the least understood items on most restaurant menus. Servers are often unaware of what type of salmon is served out of their kitchen. Even more commonly servers are unaware of the unique selling points of the species they offer. This is problematic because premium salmon can warrant a premium price. It […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.