Guests often bring up the names of Food Network and Cooking Channel chefs to me at work. The jokes usually go right over my head. People assume that I am somewhat familiar with these chefs because of my job. It is actually quite the opposite. After spending a shift staring into a kitchen wondering if […]
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Tag Archives | Waiting
Foodie Friday: Health and Environmental Issues of Salmon
The planet Earth produces more food than ever before. Tremendous advances in food sciences have lead a higher percentage of our planets population to be fed than in any time in the modern era. No person is more responsible for this than one of my personal heroes, Norman Borlaug. It is estimated that the advancements […]
Understanding Restaurants: The Owner’s Perspective
This is the final installment of a four-part introduction. If you missed the previous posts on the overview, the guest’s perspective, and the manager’s perspective, click the links in this sentence. People ask me on occasion if I aspire to open my own restaurant one day. It always reminds me of the old Mitch Hedburg […]
Understanding Restaurants: The Manager’s Perspective
Archeologists have recently discovered a cave in Egypt believed to be the first restaurant. Obviously it would not meet our modern interpretation of a restaurant. It is clear from inscriptions on the wall that people did come in and were served food. Barter took place and guests typically ate their food there. One inscription depicts […]
Understanding Restaurants: The Guest Perspective
They say that no two snowflakes are ever the same. The number of possibilities in the formation of a snowflake leads to countless subtle differences. While this may be true, there are certain generalizations we can make about snowflakes. They are cold, white, and melt at temperatures above freezing. Snowflakes can be unique while still […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.