I remember a few years back when people would post pictures of their newest purchases on Facebook and MySpace. Their new car, watch, or house would be displayed for all to see and envy. It was a subtle form of bragging intended to show their success and maybe even inspire jealousy in others. They were […]
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Tag Archives | restaurant owner
Understanding Restaurants: The Owner’s Perspective
This is the final installment of a four-part introduction. If you missed the previous posts on the overview, the guest’s perspective, and the manager’s perspective, click the links in this sentence. People ask me on occasion if I aspire to open my own restaurant one day. It always reminds me of the old Mitch Hedburg […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.