In my continuing attempt to find a good Monday feature, I have decided to share some of the more fun or interesting things I have read over the last week. I’m not really putting a minimum number of in because I don’t want to ever post filler. These are just random restaurant related articles that […]
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Aspirational Dining in a Recession
(Note: In the previous post I defined the growing market segment of “aspirational dining†restaurants. This is valuable background to this post and merits a read.) What sets the “aspirational dining†market segment apart was their creation of the perception that their food cost more because it was worth more. This perception is what made […]
Aspirational Dining Defined
I am a Mac guy. This means only the occasional interruption for updates from Microsoft. These are most often for Word for Macs. Yet in none of these updates have they added to my spell check dictionary words like “Barack Obama, Al Qaeda, or Facebook.â€Â If they do implement this change they can use this […]
Wine Apps for your Phone
My posting has been pretty sporadic this week because I have been on vacation. Â A nice double awaited me upon my return. Â The good news is that lots of brainstorming took place on the flight out and roadtrip back. Â Tomorrow I will cover another controversial topic regarding servers. Â Memorizing orders is something everyone has an […]
Cost vs Profit
In a previous post about why restaurants charge for different extras, I discussed the difference between the guest’s perception of profits and reality. It is not uncommon to hear a guest say, “I can buy this for half as much at the grocery store.â€Â The problem is that food in a restaurant carries far more […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.