My Father recently forwarded me an article titled “10 Things That You’re Doing Wrong at Restaurants†by Adam Roberts. My Father knows me pretty well. This article encouraged less outrage than other articles instructing guests about restaurant life from the perspective of someone who does not work in a restaurant. There are some points where […]
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About David Hayden
David Hayden is the creator of The Hospitality Formula Network, a series of websites dedicated to all aspects of the restaurant industry. He is also the author of the book Tips2: Tips For Improving Your Tips and Building Your Brand With Facebook.Author Archive | David Hayden
Tipping on Drinks
I am asked from time to time by friends who are not in the restaurant business what is the appropriate amount to tip a bartender. I generally hate answering questions like this because I either justify tipping less than they do or make them feel bad that they have been tipping poorly. I believe in […]
The Hidden Restaurant Tax
I often get asked when talking about restaurants what has changed the most in my time as a server. I have always had a hard time answering that question. In part, it is because my vantage point on the industry has changed over the years. The differences between my current job and my first serving […]
Mahi-Mahi and Swordfish
As part of my ongoing efforts to create a database for servers to reference regarding fish that appears on restaurant menus, here are some fun facts and trivia about mahimahi and swordfish. Mahi-Mahi Common Name(s): Dolphinfish, Lampuga, Lampuka, Rakingo, Calitos, Maverikos, Dorado Scientific Name: Coryphaena hippurus Max Size: 88 lbs (40 Kg) Common Size: 15-28 […]
Choosing The Right Steak
I am asked frequently by guests, “What is the best steak?â€Â This question is not easily answered. It is similar to asking someone who sells cars, “What is the best car?â€Â The “best†car depends on a number of factors and will be different for each person. A teenage boy will answer this question differently […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.