Let’s face it, sometimes restaurants have a bad night. Maybe the food takes too long or your table is not ready when you arrive. It is frustrating. A restaurant that has impressed you so many times before just doesn’t live up to your past experiences. It is easy to be upset. It is also important to remember […]
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About David Hayden
David Hayden is the creator of The Hospitality Formula Network, a series of websites dedicated to all aspects of the restaurant industry. He is also the author of the book Tips2: Tips For Improving Your Tips and Building Your Brand With Facebook.Author Archive | David Hayden
How To Propose At A Restaurant
In my tenure within the restaurant industry, I’ve had the privilege of observing numerous heartwarming wedding proposals unfold during my shifts. With Valentine’s Day on the horizon, and being happily single myself, I thought I’d take a moment to reflect on some of the most memorable and, dare I say, cringe-worthy proposals I’ve witnessed. As […]
Do I Have To Tip At Restaurants?
In nearly every radio interview I have ever done someone will call in to ask, “Why do I have to tip?â€Â They feel it would be easier to simply add the price of service into the cost of the meal. It is an interesting question and one that I love to answer. Hidden in the […]
The Versatility and Benefits of Propane Tanks in Restaurants
Propane, a clean and efficient energy source, has become an integral part of various industries, including the restaurant business. As restaurant owners and operators seek sustainable and cost-effective solutions, propane tanks have emerged as a popular choice for powering various appliances and equipment. In this article, we will explore the reasons why propane tanks are […]
The Reason Most Restaurant Servers Are Uninsured
In a recent post I criticized Darden for attempting to avoid paying for health insurance for restaurant servers. In a politically charged time like the one we are in, this could have been seen as a blatantly political statement. While this is a fair criticism, I think it fails to take into account the unique […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.